How to cancel a service

  1. Log into your billing dashboard and click "Services" and then "My Services".

2. Click on the service you would like to cancel. On the left hand menu click "Request Cancellation".

3. Fill the form out, it requires you to state your reasoning for your cancellation request. Then choose your cancellation type either "Immediate" or "End of Billing" and then click "Request Cancellation".

NOTES: If you make a cancellation request by accident contact our support staff immediately. Once a request is processed all files are terminated and no longer retrievable.

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